Recently I was grocery shopping at Metro. Because I was there early in the morning, the only place to cash out your groceries was the self checkouts. Not a problem for me (I use them all the time) but problematic for the older gentleman trying to use the self checkout beside me. He was so baffled and confused, I could see he was getting so frustrated. There wasn't a cashier in sight and I could feel his embarrassment and frustration as he fumbled beside me.
So, I asked him if he wanted me to cash out his groceries!! The look of sheer happiness on his face made my entire day! I scanned and bagged all of his groceries, and then talked him through the payment process. He was paying cash and i'm thankful for that! Debit would have been much more difficult I'm sure.
I'll remember his smile for a long time. it was a pretty great way to start my day :)
A thought to end with for today..
